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সাধারণ জিজ্ঞাসা

Who can register?

Adults 18+ only (21+ for males per Bangladesh law). We collect date of birth and remove underage accounts.

Is biodata creation free?

Yes. Searching and creating biodata are free. Only unlocking guardian contact costs 1 connect per biodata.

How are biodatas verified?

Admins review every biodata and contact guardians before approval. Incomplete or false biodatas stay unapproved.

How do connects work?

In the SM app choose a pack and pay with Google Play Billing where offered. Connects are added after payment confirmation.

How do I report or block?

Open any biodata while logged in and use Report / Block. Also use Support to report with biodata number and reason. Admins review and can remove content and ban accounts.

What content is banned?

Explicit/sexual content, harassment, hate, threats, scams, fake info, impersonation, commercial spam. See Terms.

How do I delete my account?

Use Profile > Settings > Delete account in the SM app, or email [email protected]. Deletion removes user, biodata, favorites, reports and blocks.

I forgot my password?

Use Forgot password in the SM app with your email. If you lost access, contact support with your phone number.

How do I contact support?

Use the in-app Support and Contact options, or email [email protected]. Include account phone/email and biodata number.